Frequently Asked Questions
To make it easier for our customers, we've put together a list of answers to questions we're frequently asked.
However, if your question isn't covered here, send us an at email at sales@arborglenwholesalenursery.com or click the button below, and one of our friendly team members will be happy to assist you.
Delivery
Do you deliver?
We use Plantfast Greenlife Transport for deliveries to Sydney, Blue Mountains, Canberra and the Southern Highlands areas.
Schedule:
Sydney deliveries: Tuesdays & Thursdays. All orders must be submitted by Thursday for delivery the following Tuesday, and by Monday for delivery Thursday.
Canberra and Southern Highlands deliveries: Tuesdays, Wednesdays & Thursdays. All orders must be submitted by Thursday for delivery the following Tuesday, Wednesday or Thursday.
Blue Mountains deliveries: Fridays. All orders must be submitted by Monday for delivery Friday. (Plantfast currently delivers as far to the west as Little Hartley).
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We use Rosewood Transport for deliveries to Western New South Wales and the New England Highway corridor.
Payment
What forms of payment do you accept?
We accept credit card, debit card and bank transfer.
Minimums
Do you have a minimum order quantity or amount?
We have a minimum order value of $1000 ex gst and freight.
Data
How does Arborglen deal with the data I provide?
When you provide Arborglen with your personal information, it will be used only for the purpose disclosed at the time of collection, or otherwise as set out in our Privacy Policy, which you can read here. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law.